Inside Airbnb's 'Black Box' Safety Team: Company Spends Millions
Por um escritor misterioso
Last updated 29 março 2025

When things go horribly wrong during a stay, the company’s secretive safety team jumps in to soothe guests and hosts, help families—and prevent PR disasters.
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Airbnb is spending millions of dollars to make nightmares go away - BNN Bloomberg

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Airbnb “black box” team pays guests and hosts millions after incidents in rental properties - Short Term Rentals

If you needed another reason to hate Airbnb. 2 Weeks before our reservation our hosts tells us he over booked?? More in comments : r/mildlyinfuriating
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