What To Do When an HVACR Customer Leaves a Really Bad Online

We’ve all heard of people “taking to social media” to rant, call someone out, or lambaste a government official or a city where they got a parking ticket. Online reviews (free advertising!) can be a contractor’s best friend. But angry customers trashing them on social media can be their worst headache. “The issue with online reviews is it sets up the customer’s perspective before you even walk in the door,” said Anthony Perera, founder and president of Air Pros, based in southern Florida.
Here’s what to do about less-than-savory reviews on Google, Facebook, Nextdoor, or whatever platform your customers use.

4 Check Engine Warnings for Your HVACR System

HVACR BUSINESS MAY 2023 by HVACR Business - Issuu

WHVACR 18th Annual Conference

Fundamentals of HVAC/R and MyHVACLab Pegasus Student

3 Tips for Responding to Negative Reviews of Your HVAC Business

4 Symptoms Your AC Fuse is Blown & How to Fix This

5 Negative Google reviews of home service companies and ways to

Learn How to Recruit HVAC Technicians

HVACR Business

HVAC customer leaves a bad review and the company's response is

HVAC Tech Training: Learn Heating, AC & Refrigeration

The best online dicussion groups for HVAC pros - Housecall Pro

I quit my job today : r/HVAC

Finding Low Voltage Shorts Fast! HVAC Troubleshooting!